An interview with Boris Groysberg, Professor, Harvard Business School. Many star performers hired from outside don’t perform as expected at their new company. So, develop stars within your company; for example, through strong training and mentoring programs.
Archive for the ‘Office Politics’ Category
Tags: Boris Groysberg, Colleges and Universities, Education, Harvard Business School, Harvard University, Massachusetts, Organization, United States
Tags: Chaos, Morten Hansen, UC Berkeley
Morten Hansen, management professor at UC Berkeley, describes the traits leaders need to help their organizations thrive in times of chaos and uncertainty.
Tags: Boston Rising, Communication, Harvard Business Review, Tiziana Dearing, Trust
Tiziana Dearing, CEO of Boston Rising, outlines the three key ingredients for a productive negotiation: trust, open communication, and a willingness to compromise.
Tags: Leadership, Management, Team building
Do you consider yourself as someone who’s “in charge?” Do you manage and motivate other people to accomplish a task or get work done, other than yourself? If so, you’re probably in some sort of managerial role. But are you a leader? Believe it or not, there is a difference. Managers, well, manage people. They sort out what it is that has to be done, and then make sure the right people do it. Leaders, however, share a unique vision with people and supply the necessary values and skills to move people to really want to accomplish things; leaders touch people emotionally. If you consider yourself a leader, or are interested in becoming one, you must first understand that becoming a good leader is a process, one that never ends. Here’s a few tips (actually 99 of them) to guide you on your journey to becoming a better leader and manager.
Planning & Strategy
- Understand what the core principles of being a leader are. It’s not about power, but rather about installing direction and influencing others to follow that direction.
- Do you have the character traits to be a successful leader? If not, can you learn them?
- There are different ways of managing people; Develop a leadership style.
- As a leader or manager, you’re constantly soaking up information. Know how to properly collect that information.
- Know how to use proper coordination between people and technology.
- As you build your machine, know how to maintain it.
- Constantly analyze progress.
- Be prepared. Not every disaster will involve nature, but the process of preparation can be the same.
- Use prevention methods, keeping filth out of not only your trash cans but out of your employees as well.
- If a bomb does drop, be ready to recover from it and move on.
- Know how to hire good employees.
- During the interview process, make sure to ask the right questions.
- Compensate: know when and how much to pay your team.
- Build trust; this has to work both ways (you trust your team and your team trusts you.)
- Develop and communicate your vision so the team can help achieve goals.
- Show commitment to those goals and ask the same from your staff.
- Understand the core value of employee inclusion and it’s effects.
- Interdependence – making sure your employees are sharing responsible principles.
- Guide your team by being a strong influence, and let yourself be influenced by other leaders.
- Control the climate or the feel of your organization.
- Make sure you are aware of proper etiquette, especially amongst other business elite.
- Ethics play a huge role in both the workplace as well as your company’s image in your industry.
- Strong public speaking abilities will help you get the message across to larger groups.
- Keep your employees up-to-date with things they need to know.
- Don’t be shady with your team.
- Be aware of not only your body language but everyone else’s as well.
- Improve your listening skills.
- Speak clearly and concisely.
- Develop your ability to negotiate.
- Make sure to keep your cool when dealing with difficult situations.
Build Trust & Confidence
- First, be sure to really understand the definition of trust.
- Try to believe in your team, and work extra hard to find the good in people.
- Reduce your sense of competition, as well as the same within the company.
- In order to accept new people, things, and ideas into your life, you’ll need to have an open mind.
- Appear more creditable and real by allowing yourself to show a little vulnerability.
- Be prepared to face your fears, because doing so will conserve your energy and empower you.
- Know your strong points and when to use them.
- Work hard to improve on your weak points and shortcomings.
- Look at yourself in a different way.
- Exude confidence and your charisma will draw people to you.
- Setting goals will help you focus on getting important things done first.
- Have an action plan you can use to achieve those goals.
- Stop procrastinating, and you’re attitude about work will change.
- You can’t do it all yourself; know when and how to delegate work.
- Get rid of any and all kinds of distractions while working.
- Keep track of your life by writing things down.
- Learn to say no; you’ll save lots of time focusing on the most important tasks.
- Just like in college, you can’t party and study at the same time. Try to keep a schedule.
- Know your bad habits (and how to break them) .
- Show character by being responsible for your actions.
- Be responsible for your name, brand, and company.
- Make sure you practice what you preach.
- As a responsible leader, you must always be aware of what you’re saying.
- Create responsible employees, but also be responsible for their actions.
- Assume responsibility, even if something is not your fault.
- Take care of your health. If you don’t care for yourself, why would anyone think you care at all?
- Teach responsibility to others, including your children.
- Constantly work on building a strong team.
- Showcase social responsibility.
Never Stop Learning
- Continue to build your leadership skills by reading management and leadership books.
- Subscribe to some of the many business and management magazines on the newsstand today.
- Keep a leadership blog to document your learning.
- Don’t feel ashamed to take some online leadership courses; it’s always good to brush up on things.
- Attend management seminars.
- Find yourself a mentor; their wisdom will prove to be priceless.
- Hone your skills through community involvement.
- Don’t be afraid to learn from your employees and associates.
- Embrace new technology, for it will only help you grow smarter.
- Understand and learn from yourself.
Become a role model
- Maintain a positive attitude – always.
- A great leader portrays strength before power.
- Lead by example.
- Demonstrate acts of chivalry.
- Treat customers and coworkers with respect.
- Be sure to dress for success.
- Always encourage others; they will probably encourage you back.
- Be calm and show patience in your efforts.
- Know how to properly manage life’s disappointments, both inside and outside of work.
- Value all life.
Know When to Be Real
- Show your employees (and customers!) that you really do care about them.
- Know that it’s okay to share your emotions from time to time.
- Allow people to see your shortcomings.
- Try not to sugarcoat things because you’re afraid of conflict.
- Do not lie to your employees about what’s going on.
- Times will come when you have to put your foot down and correct employees when they are wrong.
- Be sure to look and learn from your employee’s vantage point.
- Promote job “ownership”, even if it entails seeing the ups and downs of business.
- For everybody’s sake, make sure you have a life outside of work.
- Have fun at work! It will show.
- Make it a point for you and your business to donate to charity.
- Or, start your owncharity or benefit.
- Help your employees learn and develop.
- Good leadership means sharing your knowledge
- Give raisesto your team; just be mindful of how you do it.
- Recognize good performances and award it.
- Give your employees discounts and perks.
- Use your skills and knowledge to write a book.
- Reach out to youth and become a teacher.
You may be thinking to yourself, “how can I learn how to be all of these things?” You can’t, at least not all at once. Understand that becoming a better leader can only be done by growing, learning and practicing. It will take a lot of time and even more effort, and is not going to be learned overnight. Just make sure each and everyday, both at work and in your personal life, that you take the time to better yourself as a person and strive to make the world around you a better place as well. People will start to take notice, and before you know it, you’ll be well on your way to becoming that great leader you always wanted to be.
Tags: Anger, CBS MoneyWatch, Hollywood, London, Negotiation, Om Malik, Research, Stanford
New research out of Stanford reveals cool threats beat angry words when it comes to negotiating.
If you based your negotiating style on what you see in movies, you might think shouting while being a lawyer is the way to go, but luckily entrepreneurs have more solid information to go on than the imaginings of Hollywood screen writers. Recent research conducted by professors out of Stanford and INSEAD rigorously compared the effects of showing anger (whether real or feigned) in negotiations with the effects of cool but open threats.
To do this the team ran a series of four experiments, asking study participants to negotiate first with one another and then with a computer program, which the test subjects were led to believe was actually a human negotiating partner, testing how many concessions an angry negotiating style was able to wring out of opponents versus the number of concessions won through clear but collected threats. What were the findings?
“Our results say that anger isn’t as effective as a simple threat in getting people to concede,” Margaret Neale, a Stanford professor of organizations and dispute resolution who participated in the research told Stanford Knowledgebase, which goes on to explain the details of the later computer-simulated negotiation experiments:
When the computer made angry statements (and made them late in the negotiation, before rounds 5 and 6), it was able to elicit an average of a little more than 14 concessions; in the threat condition, on the other hand, the average number of concessions was higher — about 15.5 when the threats came late in the negotiation. The same pattern of threats trumping anger held with expressions of anger or threat in earlier rounds, although both types of statements proved less effective than when delivered closer to the end of the negotiation.
Remarkably, even though threatening negotiators got their counterparts to concede more, they created less ill will than did angry negotiators: In a follow-up study, the participants rated the threatening negotiators as more likable than angry negotiators.
Further questioning of participants revealed that threatening but collected negotiators come across as more poised and confident, which led those across the table to believe their threats were thought out and serious. Meanwhile, angry outbursts were often perceived as a passing storm of emotion – a hissy fit in everyday language — that a savvy negotiator could simply wait out.
The takeaway from the research is clear. Forget the movie stereotypes and ditch the theatrics and emotional outbursts if you’re trying to get the most out of a negotiation. Instead, calm but clear threats late in the game appear to be the most effective – and as an added bonus, this approach will probably mean you’ll even be seen as more likeable at the end of the negotiation.
Do these research results jive with your real-world experience of negotiations?
Jessica Stillman is a freelance writer based in London with interests in unconventional career paths, generational differences, and the future of work. She has blogged for CBS MoneyWatch, GigaOM, and Brazen Careerist. @EntryLevelRebel